Frugal Innovation Improves Sales

Global Innovation > Frugal Innovation Improves Sales

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Client Challenge

Changing buying patterns among lower middle class American worried the Chief Innovation Officer of a multi-billion dollar consumer products company. Marketing and Sales were concerned that the highly respected product development team renowned for producing premium performance was not  prepared to respond quickly enough to  produce lower unit cost products while maintain the  spirit of the brand portfolio

Amritt-Client Process

Working with the head of open innovation, Amritt investigated the market ecosystem for frugal  innovation and supply in India and China. We brought back a bouquet of 11 ideas that could potentially ignite short and medium term product development and create improved margins for the client. We followed up by taking a client team on a guided trip to India; together we visited homes, stores, distributors and product designers to enable a first-hand appreciation of the new product development process in a country with a large middle class with a much smaller wallet size.

Impact

Two of the 11 ideas, could be implemented in the U.S. market with minimal engineering effort and an immediate impact of profit margins. One idea was considered too radical for Western markets  but was picked by the client’s emerging market team ; by changing the product packaging and configuration, sales of the product in 7 emerging countries spiked by over 14 percent.

 

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